By using the Newpluck platform, you enter into a binding agreement with us under these terms. Written in plain language so everyone can understand.
Who can register, what information is required, and how many accounts one person can hold — all clearly explained.
Full details on welcome bonus, free spin, and reload offer terms, wagering requirements, and expiry periods.
Rules covering minimum and maximum limits, processing times, and payment methods.
Activities that are strictly prohibited and the actions that will be taken in the event of a violation are clearly outlined.
Spending limits, self-exclusion, and where to get help with problem gambling — all covered in this section.
A brief overview of how your personal information is stored and used. Full details are available in the Privacy Policy.
These Terms and Conditions ("Terms") apply to the Newpluck platform and all associated services. By browsing the Newpluck website, creating an account, or participating in any game, you are considered to have read, understood, and fully accepted these Terms.
Newpluck reserves the right to update these terms at any time. Continued use of the platform after any changes will be considered acceptance of the updated terms. We recommend checking this page regularly.
Please Note: Although these Terms were originally written in Bengali, the English version shall be considered the definitive text in the event of any dispute or ambiguity.
To create an account and play on Newpluck, the following conditions must be met:
Each person may hold only one account on Newpluck. Creating multiple accounts from the same device, IP address, mobile banking number, or bank account is strictly prohibited. If this rule is violated, all associated accounts will be closed and any accumulated balance may be forfeited.
Newpluck may request identity verification before processing a withdrawal or in cases of suspected suspicious activity. This may require a national ID, passport, or other government-issued document. Withdrawals may be held until the KYC process is completed.
Important: Accounts registered with false information will be permanently closed, and any remaining balance may not be returned.
Keeping your account password confidential is entirely your responsibility. Newpluck will never ask for your password by phone, email, or chat. If your password is lost or compromised, contact customer support immediately.
Deposits on Newpluck can be made via mobile banking, bank transfer, and other approved methods. Minimum deposit amounts and accepted payment methods are subject to change.
To make a withdrawal, your account must have sufficient balance and KYC verification must be complete. Withdrawals are generally processed within 5 minutes to 24 hours.
Our commitment: Newpluck has never rejected a legitimate withdrawal request. Your winnings are yours to keep.
Newpluck offers a range of bonuses and promotions. Each bonus comes with its own terms, which are clearly stated alongside the offer.
A specific wagering amount must be completed before withdrawing a bonus balance. Example: a BDT 1,000 bonus with 30x wagering means you must place BDT 30,000 in bets before withdrawing.
Each bonus has a set expiry period. Wagering is generally required to be completed within 7 to 30 days. Any unused bonus will be forfeited once the expiry date has passed.
Tips: Please read the terms carefully before claiming any bonus. If you have questions, contact customer support.
All games on Newpluck use RNG (Random Number Generator) technology, which is regularly audited by independent third-party testing agencies. Newpluck has no control over game outcomes.
The following activities are strictly prohibited on the Newpluck platform:
Warning: If a prohibited activity is confirmed, the account will be permanently closed, the balance will be forfeited, and legal action may be taken if necessary.
Newpluck believes gaming should be a healthy form of entertainment. That's why we encourage all members to play responsibly.
On Newpluck, you can set the following limits yourself:
If you feel that gaming is having a negative impact on your life, you can activate self-exclusion at any time. You may close your account for 6 months, 1 year, or permanently.
Learn more: Responsible Gaming Page.
Newpluck takes your personal data seriously. Information collected during registration and use is only used for service delivery, KYC verification, and security purposes.
For more details, visit our Privacy Policy Read.
Newpluck may update these terms at any time without prior notice. For significant changes, we will make a reasonable effort to notify users via email or an in-platform notification.
Newpluck may close or suspend any member's account for the following reasons:
If you have any questions or complaints regarding these Terms, please contact our customer support team. Newpluck aims to resolve all complaints within 48 hours.
Contact: [email protected]
In the event of a dispute with Newpluck, you must first attempt to resolve it through our customer support team. If unresolved, the matter may be referred to international arbitration.
The latest version of these Terms is always available on this page. Check the "Last Updated" date at the top of the page to confirm you are reading the most current version.
Newpluck operates with full transparency. No hidden terms, no unexpected fees. What you see is what you get.
Free to register · 18+ only · Play responsibly